2024 Methods-of-Payment Survey Report: Cash in an Era of Alternatives

The Methods-of-Payment (MOP) Survey tracks consumer use of cash and other methods of payment. We present core findings from the 2024 MOP Survey, highlighting results from both the survey questionnaire and subsequent three-day shopping diary. Although cash holdings have increased in nominal terms, we find that cash usage remains unchanged since 2020. Mobile and other alternative payment methods continue to grow in importance. The 2024 MOP Survey also collects new data on how consumers perceive bank note quality.