ChatGPT and Beyond: Exploring the Responsible Use of Generative AI in the Workplace

Artificial intelligence (AI)-based systems are increasingly pervading most parts of our everyday life. Whether we are shopping online or looking for information at work, providers nowadays rely on AI-based models and seek to provide us with tailored support or guidance. Recently, a novel class of AI-based systems has gained widespread attention around the world. At the latest when Open AI’s ChatGPT reached 100 million users in just over 2 months after launch (by comparison, it took TikTok 9 months, and Instagram 2.5 years to reach this level (Bhaimiya 2023; UBS 2023)), the potential as well as the challenges associated with Generative AI (GenAI) are widely discussed in academia, industry, and the public.