Hypothesis 2b

Satisfaction (USE factor) is significantly higher in the chatbot condition than in the website condition

Publication Details

Journal
Open Science Framework
Published
2025-01-01
DOI
https://doi.org/10.17605/osf.io/v639w
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
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article

Hypothesis 2b

Open Science Framework
AI in Service Interactions
article

Hypothesis 2b

article en

Abstract

Satisfaction (USE factor) is significantly higher in the chatbot condition than in the website condition

Open Science Framework
Openalex Percentile: Top 74%
AI in Service Interactions
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Hypothesis 2b · Open Science Framework (2025) | TGRS Research Map | TGRS