Hypothesis 2b
Satisfaction (USE factor) is significantly higher in the chatbot condition than in the website condition
Publication Details
- Journal
- Open Science Framework
- Published
- 2025-01-01
- DOI
- https://doi.org/10.17605/osf.io/v639w
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00