USE OF ARTIFICIAL INTELLIGENCE IN HEALTH COMMUNICATION: SCOPE REVIEW PROTOCOL

Considering that research on artificial intelligence in health communication can foster the development of new technological tools adapted to local realities and the specific needs of health systems, as well as the training of health professionals, who need to be prepared to deal with new technologies incorporated into daily clinical practice, this study aims to map the available evidence on the use of artificial intelligence in health communication, identifying its applications, benefits, and challenges in the relationship between health professionals and patients in different care contexts.