Experience-based co-design: Tackling common challenges

Dimopoulos-Bick, T., Dawda, P., Maher, L., Verma, R., &amp; Palmer, V. (2018). Experience-based co-design: tackling common challenges. <i>The Journal of Health Design</i>, <i>3</i>(1).Link to full text<b>Summary</b>There has been a surge in experience-based co-design (EBCD) efforts for quality improvement in health care and systems design globally. Service users together with staff are playing a far greater role than ever before in the redesign of services and systems of care. EBCD offers a systematic, bottom-up approach to improving service user and staff experiences of care. There is growing interest in the application and potential of EBCD; however, studies indicate common shared challenges, which coalesce around power, commitment to the process, methods for gathering experiences, designing improvements, implementation, and subsequent impact.doi.org/10.21853/JHD.2018.46