Conflict Management and Performance of Academic Staff Union of Universities(ASUU)

This study examined the unresolved conflicts between the Academic Staff Union ofUniversities (ASUU) and the government, which have led to frequent strikes and disruptionsin the education sector. The research reviewed relevant literature on conflict management,industrial conflict, and employee performance to provide a theoretical framework for thestudy. Empirical studies on conflict management and organizational effectiveness in Nigeriawere also reviewed. The study adopted the conflict theory, which emphasized the role ofpower dynamics and resource distribution in perpetuating conflicts. The study found that theNigerian government's failure to address grievances promptly has led to conflicts and strikesby academic staff. These conflicts have resulted in disruptions to the academic calendar,delayed graduations, and a decline in the quality of education. Employee performance inuniversities is crucial for productivity and organizational success. Factors such as paydissatisfaction, excessive workload, and unfavorable working conditions can negatively affectperformance. The researchers recommended that effective communication, engagement, andregular payment of salaries and benefits are important for motivating academic staff andimproving their performance.