Factors Affecting the Job Performance of the Personnel of Holy Spirit Police Station, Quezon City

Job performance is the measure of how effectively an individual completes their job duties and contributes to their organization's goals. This study aims to identify the factors affecting the job performance of personnel at the Holy Spirit Police Station. Specifically, it examines personal and professional factors, work-related matters, and environment-related factors. Additionally, the study analyzes if there is a significant difference in how these factors influence job performance, and from the findings, proposes a framework that can contribute to the body of knowledge in this field. This study used quantitative method through descriptive research design, through purposive sampling, one hundred thirty-eight personnel of Holy Spirit Police Station located at St. Joseph, St. Corner, San Simon, St, Brgy Holy Spirit, Quezon City were chosen as respondents. Results showed that officers’ effectiveness at work is greatly impacted by their overall well-being. Issues such as discrimination, inconvenient work areas, poor ventilation, and inadequate equipment are identified as challenges in doing duties. Further, problems include a lack of support from the community, agencies, and barangay, as well as inadequate help from private groups. However, study shows that there is no significant difference on the assessment of respondents in terms of the three mentioned components. With the end view the research proposes a framework to further enhance the job performance of PNP personnel .