Crisis Management on Organisational Resilience in Manufacturings Firms in Akwa Ibom State

<p>Purpose: The effect of crisis management on organisational resilience highlights the importance of addressing both immediate challenges and underlying issues, as crises often expose and amplify existing vulnerabilities. This study examined the effect of Crisis management on organisational resilience in manufacturing firms in Akwa Ibom State, specifically one from each of the senatorial districts. The objective was to examined the effect of crisis management strategies such as training, incident reporting, decision making, effective communication and resource allocation affect organisational resilience. Methodology: With descriptive survey research design, primary data were obtained from 142 out of 220 employees, selected using the Taro Yamane formula. Data analysis involved simple percentages, frequency tables, descriptive statistics, and multiple regression analysis. Finings: The findings revealed that Training, Decision Making, Effective Communication, Incident Reporting, and Resource Allocation all positively impact organisational resilience. Specifically, the p-value for Training was 0.000, for Decision Making was 0.000, for Effective Communication was 0.000, for Incident Reporting was 0.000, and for Resource Allocation was 0.000 < 0.05, all indicating significant positive effects at the 0.05 significance level. It was concluded that training, decision making and Effective Communication emerged as the most critical factor for ensuring effective coordination and response during crises. The study concludes that a broad approach integrating these factors is important for enhancing organisational resilience. Recommendations include investing in continuous training, developing robust communication systems, strengthening incident reporting, improving decision-making frameworks, and optimizing resource allocation to maintain resilience and operational continuity during disruptions. Originality / Value: This research contributes important insights into how these factors can be strategically leveraged to not only enhance resilience but also to drive long-term sustainability and competitive advantage.</p>