Behavior-Based Purchase Intent Prediction in E-Commerce: A Machine Learning Approach

Abstract : This study investigates the use of machine learning to predict user purchase intentions based on behavioral data in a multi-category e-commerce platform. By analyzing seven months of user interaction logs—comprising product views, cart additions, and purchases—the research applies feature engineering to generate variables such as event weekday, product category levels, session activity count, and cart-to-view ratios. Four classification models were developed and evaluated: logistic regression, decision tree, random forest, and gradient boosting. Among these, the Random Forest algorithm outperformed the others, achieving the highest accuracy and F1-score, effectively balancing precision and recall. The results demonstrate that machine learning can reliably predict purchase intent and support more targeted marketing, personalized recommendations, and improved conversion strategies in e-commerce environments.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-08-04
DOI
https://doi.org/10.5281/zenodo.16734788
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
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article

Behavior-Based Purchase Intent Prediction in E-Commerce: A Machine Learning Approach

Zenodo (CERN European Organization for Nuclear Research)
Customer churn and segmentation
article

Behavior-Based Purchase Intent Prediction in E-Commerce: A Machine Learning Approach

article en

Abstract

Abstract : This study investigates the use of machine learning to predict user purchase intentions based on behavioral data in a multi-category e-commerce platform. By analyzing seven months of user interaction logs—comprising product views, cart additions, and purchases—the research applies feature engineering to generate variables such as event weekday, product category levels, session activity count, and cart-to-view ratios. Four classification models were developed and evaluated: logistic regression, decision tree, random forest, and gradient boosting. Among these, the Random Forest algorithm outperformed the others, achieving the highest accuracy and F1-score, effectively balancing precision and recall. The results demonstrate that machine learning can reliably predict purchase intent and support more targeted marketing, personalized recommendations, and improved conversion strategies in e-commerce environments.

Zenodo (CERN European Organization for Nuclear Research)
Universitas Amikom Yogyakarta
Openalex Percentile: Top 42%
Customer churn and segmentation
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