THE ROLE OF AI IN ENHANCING E-GOVERNANCE AND CYBERSECURITY IN SMART CITIES: PERSPECTIVES FROM KEY STAKEHOLDERS

Artificial intelligence (AI) is a fundamental technology of the Fourth Industrial Revolution (Industry 4.0). It safeguards computer network systems from viruses, phishing, cyberattacks, harm, and fraudulent access. Through e-government, artificial intelligence has the capacity to enhance the cyber capabilities and security of nations, local governments, and non-governmental organizations. Although this association is believed to be context-dependent, recent research suggests a muddled relationship between cybersecurity, e-government, and artificial intelligence. These topics are influenced by and affect a multitude of stakeholders with varying backgrounds and specializations in artificial intelligence, e-government, and cybersecurity. In order to address this context-specific lacuna, this article investigates the interconnections between cybersecurity, e-government, and artificial intelligence. Furthermore, this investigation investigates the impact of eGovernment on the relationship between cybersecurity and artificial intelligence, as well as the impact of stakeholder participation on that relationship.