A Review of Communication Models in Critical Healthcare Systems and the Impact of Integrated Feedback Controls

ABSTRACT The role of communication in human relation is vital to human existence. The healthcare sector with multiple units and human resources attending to a vast number of people on daily basis has to deal with issues of communication using the various tools available. This paper therefore examine the various communication model in the healthcare sector taking into consideration the application of ICT tools and also review the impact of feedback control in information management using the systematic mapping approach to review literatures. The paper revealed that the need for continued patient - centred communication is critical for the growth of the sector in the 21st century.