Automating Transport Inquiries: A Voice-Activated Solution for Modern Travel Needs

Abstract: The Automating Transport Inquiries aims to revolutionize how travelers access transport information at terminals like airports, train stations, and bus stops. This innovative system addresses significant challenges faced by users, such as long wait times for assistance and the unavailability of information services outside regular hours, particularly benefiting those with visual impairments or difficulties using text-based interfaces. By utilizing advanced technologies such as Python.NET and Microsoft Speech SDK, the system enables users to interact through voice commands, providing real-time transport details efficiently and accurately. The project not only emphasizes technological feasibility but also highlights economic benefits, including reduced operational costs and enhanced customer satisfaction through improved service accessibility. Furthermore, the report delves into the social implications of this technology, addressing privacy concerns and its potential impact on employment within the transport sector. The system is designed to be scalable, capable of handling multiple queries simultaneously while ensuring that users receive accurate information at all times. By automating transport inquiries, this initiative aligns with contemporary demands for efficient public service solutions, ultimately enhancing user experience and promoting inclusivity in accessing vital transport information. This comprehensive overview underscores a transformative approach to disseminating transport information through voice technology, setting a new standard for user-friendly interfaces in public transportation systems. Keywords: Voice Recognition, Transport Enquiry, Automation, Accessibility, Database Integration, Real-time Information, Speech Technology. Title: Automating Transport Inquiries: A Voice-Activated Solution for Modern Travel Needs Author: Biswas Sougato, Hasan Md Rakibul, Musa Sheikh MD Abu Sk, Md Jobayer International Journal of Novel Research in Computer Science and Software Engineering ISSN 2394-7314 Vol. 11, Issue 3, September 2024 - December 2024 Page No: 1-28 Novelty Journals Website: www.noveltyjournals.com Published Date: 02-October2024 DOI: https://doi.org/10.5281/zenodo.13882208 Paper Download Link (Source) https://www.noveltyjournals.com/upload/paper/Automating%20Transport%20Inquiries%20A%20Voice-Activated-02102024-4.pdf