Exploration of user experience within the retail market space
User experience in retail is crucial for customer satisfaction and brand loyalty. A well-designed store layout, appealing aesthetics, and clear signage enhance the shopping experience. Friendly, knowledgeable customer service and personalized assistance improve satisfaction. A seamless customer journey, from online to in-store, strengthens brand connections. Retailers focusing on design, service, and a smooth experience are more likely to succeed in a competitive market.
Institutions
- United States Department of the Interior (US)
- New York School of Interior Design (US)
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2024-11-10
- DOI
- https://doi.org/10.5281/zenodo.14595031
- Primary Topic
- Consumer Retail Behavior Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00