A study on hotel employees' perception of the use of Technological Amenities in 5 Star hotels on their job security.

The purpose of this study is to examine hotel employees' perceptions about the use of In Room Technological Amenities. This study seeks to explore how the employees of the hotel perceive the use of technological amenities and its influence on their jobs and careers in the hotel industry. It also evaluates how employees' attitude towards adopting technology and their perceptions of training support affect their retention, engagement, and satisfaction.The findings demonstrated that attitudes toward adopting technology were positively impacted by perceived ease of use. Additionally, the hotel's training assistance and staff attitude encouraged their participation and improved retention and satisfaction. Employee engagement had no effect on employee retention, and employees' attitudes were unaffected by their perceived utility. Discussions were held regarding theoretical advancement and real-world applications.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2024-12-24
DOI
https://doi.org/10.5281/zenodo.15469520
Primary Topic
Hospitality and Tourism Education
Type
article
Field-Weighted Citation Impact
0.00
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article

A study on hotel employees' perception of the use of Technological Amenities in 5 Star hotels on their job security.

Zenodo (CERN European Organization for Nuclear Research)
Hospitality and Tourism Education
article

A study on hotel employees' perception of the use of Technological Amenities in 5 Star hotels on their job security.

article en

Abstract

The purpose of this study is to examine hotel employees' perceptions about the use of In Room Technological Amenities. This study seeks to explore how the employees of the hotel perceive the use of technological amenities and its influence on their jobs and careers in the hotel industry. It also evaluates how employees' attitude towards adopting technology and their perceptions of training support affect their retention, engagement, and satisfaction.The findings demonstrated that attitudes toward adopting technology were positively impacted by perceived ease of use. Additionally, the hotel's training assistance and staff attitude encouraged their participation and improved retention and satisfaction. Employee engagement had no effect on employee retention, and employees' attitudes were unaffected by their perceived utility. Discussions were held regarding theoretical advancement and real-world applications.

Zenodo (CERN European Organization for Nuclear Research)
Decent work and economic growth
Openalex Percentile: Top 46%
Hospitality and Tourism Education
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A study on hotel employees' perception of the use of Technological Amenities in 5 Star hotels on their job security. · Zenodo (CERN European Organization for Nuclear Research) (2024) | TGRS Research Map | TGRS