A Bibliometric Analysis of Financial Technologies in the Indian Banking Sector

The banking industry in India has experienced notable technological progress that has revolutionized its operations and consumer experiences. Using data from 217 publications gathered from the Web of Science (WoS) and Scopus databases, this bibliometric review research investigates how Indian banks are using technology including digital banking, blockchain, artificial intelligence, and fintech advances. Through a thorough analysis of several academic and commercial publications, the report pinpoints important research topics, trends, and the effects of these technologies on productivity, security, and customer satisfaction. The study underscores the significance of technology in propelling financial inclusion and transforming the Indian financial scene, and it also indicates forthcoming avenues for research and innovation in the banking sector.