The Moderation Effect of Organizational Culture on the Influence of Knowledge Management towards Quality Management in Large-Size Construction Companies

The relationship between knowledge management and quality management is evident in how knowledge management supports the implementation of quality management in the construction process. However, inconsistencies exist regarding the influence of knowledge management on quality management, as highlighted in previous studies. These inconsistencies stem from debates on whether knowledge management significantly affects quality management. To investigate the moderating factors contributing to these inconsistencies, organizational culture is examined as a moderating variable. The objective of this study is to analyze whether organizational culture moderates the relationship between knowledge management and quality management. Using 26 large construction companies in East Java as the study population, the data was processed using the PLS-SEM method for conceptual testing. The obtained R² value is 0.63, indicating that 63% of the variance in quality management is explained by knowledge management and organizational culture. The results show that knowledge management has a significant influence on quality management, whereas organizational culture does not moderate this relationship. This finding underscores the importance of fostering effective knowledge management practices to enhance quality management in the construction sector.