TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY

This thesis analyzes types of KPIs that play an important role in enhancing efficiency and service quality in retail. It examines the calculation methods for indicators like ATV, UPT, C/R, and SPE, as well as ways to improve retail strategy through them.

Publication Details

Journal: Zenodo (CERN European Organization for Nuclear Research)
Published: 2024-11-04
DOI: https://doi.org/10.5281/zenodo.14032716
Primary Topic: Consumer Retail Behavior Studies
Type: article
Field-Weighted Citation Impact: 0.00

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article

TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY

Nov 4, 2024

Zenodo (CERN European Organization for Nuclear Research)

Consumer Retail Behavior Studies

article

TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY

November 4, 2024article en

Abstract

Zenodo (CERN European Organization for Nuclear Research)

Industry, innovation and infrastructure

Openalex Percentile: Top 45%

Consumer Retail Behavior Studies

DOI Open Access PDF OpenAlex

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TYPES OF KPIS IN RETAIL: AN APPROACH TO IMPROVING EFFICIENCY AND SERVICE QUALITY · Zenodo (CERN European Organization for Nuclear Research) (2024) | TGRS Research Map | TGRS