Employees' Attitude and Job Satisfaction: A Comparative Study of FMCG and Service Industry Employees

Employee satisfaction and job attitude have emerged as critical aspects of organizational success, especially within the fast-paced contexts of the FMCG and service sectors. This paper examines the relationship between employee attitudes, job satisfaction, and organizational factors such as management, work environment, compensation, and peer relationships. Using a stratified random sample of 100 respondents, the study reveals a strong correlation between employee satisfaction and loyalty. The results highlight the need for organizations to embrace inclusive appraisal practices and foster environments conducive to self-assessment and feedback.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-06-17
DOI
https://doi.org/10.5281/zenodo.15684879
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
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article

Employees' Attitude and Job Satisfaction: A Comparative Study of FMCG and Service Industry Employees

Zenodo (CERN European Organization for Nuclear Research)
Job Satisfaction and Organizational Behavior
article

Employees' Attitude and Job Satisfaction: A Comparative Study of FMCG and Service Industry Employees

article en

Abstract

Employee satisfaction and job attitude have emerged as critical aspects of organizational success, especially within the fast-paced contexts of the FMCG and service sectors. This paper examines the relationship between employee attitudes, job satisfaction, and organizational factors such as management, work environment, compensation, and peer relationships. Using a stratified random sample of 100 respondents, the study reveals a strong correlation between employee satisfaction and loyalty. The results highlight the need for organizations to embrace inclusive appraisal practices and foster environments conducive to self-assessment and feedback.

Zenodo (CERN European Organization for Nuclear Research)
Decent work and economic growth
Openalex Percentile: Top 45%
Job Satisfaction and Organizational Behavior
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Employees' Attitude and Job Satisfaction: A Comparative Study of FMCG and Service Industry Employees · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS