JOB SATISFACTION CONTRACT OF SERVICE WORKERS IN THE GOVERNMENT

Abstract: This study investigates and analyzes the increasing population of COS in the government and the level of satisfaction despite the lack of privileges and benefits of a regular employee. Quantitative data was gathered from the 267 respondents using a modified questionnaire that underwent a series of validity and reliability tests. The three major variables considered in determining the level of COS job satisfaction were compensation and benefits, workload, and support from management. The respondent’s profile was grouped according to age, sex, average personal monthly income, civil status, highest educational attainment, length of service, and work category. The overall level of job satisfaction is high in terms of compensation and benefits, workload, and support from management. Still, a slight deviation due to the remarkably low rating surfaced in salary and benefits. The research found a significant difference in the level of job satisfaction based on compensation and benefits, workload, and support from management, except when grouped according to age, civil status, and length of service. This research recommends that concerned offices processing the salary create a comprehensive process flow, define clearly the deadlines for submission of the required documents, and ensure the timely release of the COS salaries. Keywords: Satisfaction, contract of service, government, compensation and benefits, workload, support from management