THE ROLE OF COMPETENCY GAP ANALYSIS IN ENHANCING WORKFORCE PERFORMANCE AND PRODUCTIVITY WITH REFERENCE TO HERITAGE FOODS INDIA LIMITED

A lot of things having to do with eLearning and Human Resource (HR) revolve on competencies. When defining what it takes to do a job well, human resources departments often turn to competency descriptions. Both candidates and workers may acquire these skills via formal education and work experience. In order to locate qualified individuals, human resources departments often have to compare applicants' necessary and attained competencies. The same thing happens with online education. The competencies that will be gained upon successful completion of a program or course of study should be detailed in the program's or program's requirements. The goal of this study is to provide a framework for (semi-)automatic competence matching by analyzing current methods to competence modeling and expanding upon their limitations. A crucial problem in BPM is the assignment of tasks to agents, whether they be human or automated, for the purpose of performing or supervising those tasks. Work assignment rules are often created using rolebased techniques. A role is a combination of competencies and privileges needed to do a task. This paper's goal is to provide a competencybased solution to the activity assignment dilemma. To prepare for domain-specific user development through competency-based training, it is necessary to conduct a competency gap analysis, which can be aided by an ontology-based competency model. This model also helps in identifying the competencies that already exist in an organization as well as those that are required by workflow activities. In the global competition, the firm's performance is heavily dependent on the expertise and knowledge of its people. One of the most important things that helped get the system off the ground was an acceptance strategy that included things like a motivated group of pilots, the workers' council, management's backing, and plenty of information and clarity on the system's goals and purpose. Having a solid working relationship with the workers' council is crucial. Last but not least, the project needs sufficient organizational and human resources