Digital transformation in public sector: advantages and challenges of the integration

Governments are altering how they operate to enhance the provision of public services,be more successful and efficient in their plans, and accomplish goals such as greater transparency,interoperability, and citizen pleasure. This shift is largely driven by digital transformation in thepublic sector, which involves integrating modern technologies into government operations andservices. By adopting digital platforms, automating administrative tasks, and utilizing data-drivendecision-making, public institutions can deliver faster, more accessible, and user-friendly servicesto citizens.