The Effect of Transformational Leadership on Employee Engagement with Perceived Organizational Support as a Mediating Variable

Abstract : Employee engagement is a key factor in the success of an organization. One of the government agencies in Bandar Lampung (UPTD) Bandar Lampung has set targets as an integral part of the organization’s program plan, which includes achieving targets. However, the realization of these targets from 2018 to 2022 has fluctuated. This is suspected to be due to insufficient employee engagement in the organization. In this study, employee engagement is influenced by transformational leadership both directly and indirectly through perceived organizational support as a mediating variable. The aim of this study is to examine the impact of transformational leadership on employee engagement, the impact of transformational leadership on perceived organizational support, the impact of perceived organizational support on employee engagement, and whether perceived organizational support mediates the effect of transformational leadership on employee engagement. The sample size for this study is 120 respondents, using a simple random sampling method. The analysis tool used is SEM-AMOS. Purpose: The aim of this research is to know the effect of transformational leadership on employee engagement with perceived organizational support as a mediating variable. Patients and methods: Data has been obtained from the answer of questionnaire testing on 120 respondents who were used as samples in research using techniques simple random sampling. Results: The results of the study show transformational leadership has a positive and significant effect on employee engagement, transformational leadership has a positive and significant effect on perceived organizational support, perceived organizational support has a positive and significant effect on employee engagement, and transformational leadership has a positive and significant effect on employee engagement through perceived organizational support. Conclusion: Companies can advised to implement a more effective and structured communication strategy. One important step is to hold regular meetings at all levels of the organization, where leaders actively convey the company’s vision, mission, and goals. Additionally, the organization can conduct anonymous employee surveys, open discussion forums, and suggestion boxes. Management needs to actively listen, respond, and take concrete actions based on employee feedback to build trust and increase engagement. The organization should also create a collaborative and supportive work culture, encourage teamwork by integrating teamwork assessments into performance evaluations, and provide training on leadership and interpersonal skills to enhance employees’ ability to work together.