The Impact of Burnout and Compensation on Turnover Intention Mediated by Job Satisfaction in a Private Hospital in Tangerang

Abstract : The purpose of this study was to find that burnout and compensation have a significant effect on job satisfaction and turnover intention, and job satisfaction can function as a mediator between burnout, compensation, and turnover intention in health workers and health support staff at One of the Private Hospitals in Tangerang. This study uses a descriptive quantitative approach with a cross-sectional study design. The accessible population in this study were health workers and health support staff from January to May 2024 with a total accessible population of 1,030 health workers and health support staff. This study uses a non-probability purposive sample, the selected subjects meet the inclusion and exclusion requirements, so that based on the formula and requirements, 288 samples were obtained. The data analysis technique uses path analysis with testing and data analysis in this study assisted by using SMART PLS 3.0 software. The results of the analysis show that burnout has a negative and significant effect on job satisfaction. and a positive and significant effect on turnover intention. Compensation has a positive and significant effect on job satisfaction, and a negative and significant effect on turnover intention. Job satisfaction has a negative and significant effect on turnover intention. In addition, burnout negatively and significantly affects turnover intention through the mediation of job satisfaction, while compensation also negatively and significantly affects turnover intention through the mediation of job satisfaction.