Digital Performance of Public Sector Institutions in South-East Asia

The paper aims to provide an assessment of the digital performance of the public sector institutions in the South-East Asian region, focusing on Indonesia, Malaysia, and Thailand. The assessment of the digital performance of public authorities in these economies is based on the evidence provided by existing studies as well as on various indicators such as the UN egovernment digital indices, the OECD’s SME policy indices, the World Bank global competitiveness indicators as well as the IMD digital competitiveness indicators. The paper also investigates factors that have impacted the E-government performance using a panel data set comprising all East Asian countries over the period 2003-2022 using panel data econometric techniques. The empirical analysis showed the importance of institutional and demographic factors and the level of development for improving the e-government performance of SouthEast Asian countries. Policy recommendations are derived based on this analysis.