Artificial Intelligence as a Catalyst for Workplace Happiness and Well-being: it's enhancing Employee Productivity in Pune's Financial Sector

In the financial services industry and highly competitive market of Pune, the key factor of success for financial companies is primarily, employee productivity. This research focuses on the extent to which people’s happiness and wellbeing at work affect their performance in this sector. The pivotal role of Tech enabled Happiness and Wellbeing in the workplace has recently become a new concept that enhances employee productivity. The research in this paper centres on the role of happiness and wellbeing in financial institutions, keeping the focus on five MNC organizations: “Citi Corp India”,” “CITCO” “Northern Trust,” “Credit Suisse,” and “BNY Mellon” and five India conglomerates “Bajaj Finance Ltd”, “Shriram Finance Ltd”, “TATA Finance Ltd” “L&T Finance Ltd”, “Poonawalla Fincorp Ltd” in Pune. It also focuses on leveraging technology, it’s effect on workplace happiness and wellness and employee performance. The main goal is to determine whether a happiness and wellness program improves job satisfaction and productivity of employees within the financial sector of the city of Pune. This study, in particular, will focus on workplace happiness and wellbeing, its linkage with technology to leverage employees' performance. The following research methods, which are primary and secondary, are used such as survey, interview, literature review & meta-analysis of organizational wellness programs and etc. Preliminary data suggests a positive link between employees' job happiness and wellbeing, and performance. Furthermore, corporate wellness programs with a digital edge have a great impact on the working environment, work satisfaction and productivity. This research devotes attention to the importance of Tech enabled Happiness and Wellbeing strategies for financial institutions in the city of Pune. By establishing a by well-being culture, businesses can get the most out of employee capacity, build business resilience and can even grow sustainably in the path from Industry 4.0 to 5.0