Workforce Diversity and Employee Performance in National Museum of Kenya

Abstract: The purpose of the study was to establish the effect of workforce diversity on employee performance at National Museum of Kenya. The study was guided by the following study objective; to determine the effect of ethnicity diversity on employee performance at National Museum of Kenya. The study was underpinned by the following theories Primordia list approach to ethnicity theory. The study employed a descriptive study design. The target population of 552 and sample size of 232 respondents were included, that is senior management middle level management, support management and hospitality. The data collection instruments was questionnaires. Multiple regression was used to test the significance levels of one variable over the other. Analysis of variance was also used. The presentation of the quantitative data from the coded closed ended questions was tabulated using tables, charts, graphs with aid of SPSS software. From the results, there was a very strong relationship between ethnicity diversity and employee performance at National Museum of Kenya (r = .896, p value =0.002). The relationship was significant since the p value 0.002 was less than 0.05 (significant level). The study came up with the following recommendations; the management of National Museum of Kenya should try to embrace a culture which is not discriminative to enable high performance and also encourage customs and culture beliefs that dictate how employees relate with other colleagues and do work with. National Management of Kenya should discourage the employees from indulging in ethnic differences as they are likely to disrupt peace and harmony existing amongst the employees in this organization. The management should hire and recruit employees from all ethnic backgrounds from all over the country hence leads to increased productivity. The management should come up with specific training approaches to enable a workforce full of specific skills, knowledge, attitudinal or task information to enable employee performance. Keywords: Ethnicity Diversity, Organisational performance. Title: Workforce Diversity and Employee Performance in National Museum of Kenya Author: Obinge Francis Oyoo, Dr. Elizabeth Nambuswa Makokha International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH) ISSN 2349-7831 Vol. 11, Issue 3, July 2024 - September 2024 Page No: 99-109 Paper Publications Website: www.paperpublications.org Published Date: 19-August-2024 DOI: https://doi.org/10.5281/zenodo.13341918 Paper Download Link (Source) https://www.paperpublications.org/upload/book/Workforce%20Diversity%20and%20Employee%20Performance-19082024-2.pdf