BEYOND THE SURFACE: SEEING THE DIFFERENCE BETWEEN PROMISED AND ACTUALIZED EMPLOYEE RIGHTS AND PRIVILEGES

Employee rights and privileges which are not just told to them but also printed within their contract have always been important, this study aimed to explore the challenges that happen in the contract renewal process at the institution Immaculate Conception College of Balayan, Inc., this study focused on any violations of the employees’ rights, the fulfillment of duties, and the impacts of trust, communication, and expectations. This research is a Case Study under the Qualitative method. The participants of the study, who were chosen by the researchers through the purposive sampling method, are composed of ten (10) current employees of Immaculate Conception College of Balayan, Inc., and two (2) of its admins. With the use of thematic analysis, the collected data was systematically analyzed. The findings indicated that the employees of Immaculate Conception College of Balayan, Inc., had no perceived violations to their rights. The employees also felt that they and the Administration had also built a strong bond of trust between themselves, making them more driven when working. This study also underscored the importance of effective communication during the contract renewal process as good and continuous communication reduced the risk of miscommunication and promoted accountability throughout the contract renewal process.