Corporate social responsibility and building organizational resilience: literature review

Abstract: In a constantly evolving economic environment, Corporate Social Responsibility (CSR) and organizational resilience has become central themes for businesses. This article explores how CSR practices can enhance the resilience of organizations in the face of crises and disruptions. The goal is to understand how responsible initiatives influence companies' ability to adapt and maintain performance despite challenges. To achieve this objective, we used a narrative literature review. This methodology allowed for the synthesis of existing knowledge on the concepts of CSR and organizational resilience by analyzing relevant definitions, theories, and available empirical studies. The narrative review provides a flexible and detailed overview of the themes, facilitating understanding without the constraints of more systematic approaches. The study demonstrates that CSR significantly contributes to organizational resilience. Companies that adopt CSR practices improve their risk management, strengthen their reputation, and are better prepared to face crises. Empirical data shows that these practices enable organizations to maintain stable performance and adapt effectively to disruptions. CSR proves to be a strategic lever for enhancing companies' resilience. The results suggest that businesses should integrate CSR practices to improve their resilience. However, the study presents limitations, such as the subjectivity of the narrative review and the lack of quantitative data, which could affect the robustness of the conclusions. These limitations highlight the need for more rigorous empirical research to confirm and extend the findings. This article stands out for its integrative approach that links CSR to organizational resilience, providing an innovative perspective on their interaction. It enriches theoretical understanding by showing how responsible practices can be a strategic asset for resilience. The study offers valuable insights for researchers and practitioners, paving the way for future research and practical applications in risk management and sustainability. Key words: CSR, Competitive advantage, organizational resilience, stakeholders. Classification JEL: M00, M10, M14, M19 Paper type: Theoretical Research