THE USE OF AI IN ALTERNATIVE DISPUTE RESOLUTION IN INDIA

ABSTRACT The article discusses the increasing digital usage in the legal industry, particularly in the context of Alternative Dispute Resolution (ADR). As human errors and disputes increase, the filing of cases has become a burden on judges. The article suggests that AI can be used in ADR to provide a quick solution to petty cases. The article also discusses the impact of new AI regulations on ADR, as it is already using AI in ADR and will continue to do so in the future. The article also explores the evolving landscape of dispute resolution in India, focusing on the integration of AI technologies. It examines the potential benefits and challenges of AI in dispute resolution, considering legal and cultural contexts. The article highlights the advantages of AI tools in mediation, such as efficiency, cost-effectiveness, and addressing biases. It also highlights key AI tools suitable for mediation, such as rule-based reasoning, machine learning, and consensus agreements. The challenges of AI integration, such as data privacy concerns and job displacement, are also explored. The article concludes by emphasizing the transformative impact of AI on dispute resolution and the need for legal professionals to embrace technological advancements to enhance the legal profession. Keywords- Artificial intelligence (AI), online dispute resolution, Alternative Dispute Resolution (ADR) etc.