Problems of "Last-Mile Delivery"And Discussion

Abstract: With the rapid development of e-commerce and consumers' continuous pursuit of convenience, the last-kilometer de-livery problem has become one of the key challenges in the contemporary logistics industry. This paper provides a literature review of studies related to the last-kilometer delivery problem, including existing challenges and solutions. The results show that the last-kilometer delivery problem involves multiple aspects, such as delivery efficiency, envi-ronmental sustainability, and user experience. In response to these problems, scholars have proposed a series of inno-vative solutions, including logistics network optimization, intelligent distribution systems, and new distribution mod-els. However, there are still some challenges to the last-kilometer distribution problem, and further research and prac-tice are needed to find more effective solutions. Keywords: Last mile delivery, distribution efficiency, environmental ­­­sustainability, user experience,