A S T U D Y O N E F E C T S O F C H A N G E M A N A G E M E N T TO O L E S O N O R G A N I Z A T I O N A L P E R F O R M A N C E (IN THE CASE OF SAMARA CITY ADMINISTRATION OFFICES)

Abstract This study was conducted to examine the effect of change management on organizational performance, In case of Samara city Administration Offices. The aim was to understand employees’ perceptions of various dimensions of change management and how these influence organizational performance. A quantitative research approach and explanatory research design were employed. The researcher used stratified sampling technics to select samara city Administration offices, while employees from these city administrations were chosen using simple random sampling. Primary data was collected using structured questionnaires that included open-ended questions, along with structured interviews. Secondary data was gathered from company profiles, books, and reputable websites relevant to the study. The data collected from respondents were analyzed using SPSS version 20. Inferential statistical methods, including correlation and multiple regression analyses, were used to examine the relationship between four dimensions of change management and organizational performance. The Pearson correlation test revealed that all independent variables) had a positive relationship with the dependent variable, organizational performance. The regression analysis confirmed that the combined effect of the change management components significantly contributed to the variance in organizational performance. The ANOVA test further validated that the predictive power of the change management variables was statistically significant. According to the beta coefficients, employee engagement emerged as the most influential predictor of organizational performance, followed by communication. Although leadership had a negative contribution, it was found to be statistically significant. Readiness for change, while having a positive effect, was statistically insignificant compared to the other variable. In conclusion, the study found that Effect of change management on organizational performance, In case of Samara city Administration Offices. The researcher recommends that city administration management should focus on improving leadership quality to create awareness and foster a positive attitude towards change among employees. Leaders must demonstrate commitment, responsibility, and accountability in effectively implementing change initiatives. Furthermore, city administrator should assess and leverage employees’ knowledge, skills, and beliefs regarding change to align efforts with organizational goals and objectives.