Planning an Accessible Service: A User Journey

Using the framework of the User Journey, I present step by step considerations to improve the accessibility of library services and procedures. My slides focus on one example service, but the concept can be applied in any situation.

Publication Details

Journal
Knowledge Commons (Lakehead University)
Published
2025-05-15
DOI
https://doi.org/10.17613/2xe9g-fyk84
Primary Topic
Mycorrhizal Fungi and Plant Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Planning an Accessible Service: A User Journey

Knowledge Commons (Lakehead University)
Mycorrhizal Fungi and Plant Interactions
article

Planning an Accessible Service: A User Journey

article en

Abstract

Using the framework of the User Journey, I present step by step considerations to improve the accessibility of library services and procedures. My slides focus on one example service, but the concept can be applied in any situation.

Knowledge Commons (Lakehead University)
Openalex Percentile: Top 44%
Mycorrhizal Fungi and Plant Interactions
DOIOpen Access PDFOpenAlex
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Planning an Accessible Service: A User Journey · Knowledge Commons (Lakehead University) (2025) | TGRS Research Map | TGRS