Elbow Method for Optimal Customer Segmentation Using K-Means Clustering

Customer segmentation is a crucial task in marketing and business strategy, allowing companies to targetspecific groups effectively. This paper explores the application of the elbow method to determine the optimalnumber of clusters for customer segmentation using K-means clustering. By analyzing customer data from aretail business, we demonstrate how the elbow method helps in identifying the most meaningful segments. Ourstudy highlights the practical utility, benefits, and limitations of this approach in real-world scenarios.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-08-15
DOI
https://doi.org/10.5281/zenodo.16883248
Primary Topic
Theoretical and Computational Physics
Type
article
Field-Weighted Citation Impact
0.00
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article

Elbow Method for Optimal Customer Segmentation Using K-Means Clustering

Zenodo (CERN European Organization for Nuclear Research)
Theoretical and Computational Physics
article

Elbow Method for Optimal Customer Segmentation Using K-Means Clustering

article en

Abstract

Customer segmentation is a crucial task in marketing and business strategy, allowing companies to targetspecific groups effectively. This paper explores the application of the elbow method to determine the optimalnumber of clusters for customer segmentation using K-means clustering. By analyzing customer data from aretail business, we demonstrate how the elbow method helps in identifying the most meaningful segments. Ourstudy highlights the practical utility, benefits, and limitations of this approach in real-world scenarios.

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 69%
Theoretical and Computational Physics
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Elbow Method for Optimal Customer Segmentation Using K-Means Clustering · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS