Empathetic Rhetoric in Crisis Communication: Strategies for Public Health and Safety Announcements :
In times of public health crises or emergency situations, the manner in which information is communicated plays a pivotal role in shaping public perception and behavior. Empathetic rhetoric, characterized by an understanding of the audience's fears and concerns, has emerged as a crucial element in effective crisis communication. This approach transcends mere factual presentation; it involves crafting messages that resonate with the emotional and psychological state of individuals affected by the crisis. This draft aims to explore the significance of empathetic rhetoric in public health and safety announcements, outline effective communication strategies, and analyze the implications for public compliance and trust.
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2024-11-19
- DOI
- https://doi.org/10.5281/zenodo.14185049
- Primary Topic
- Reliability and Agreement in Measurement
- Type
- article
- Field-Weighted Citation Impact
- 0.00