Conceptual Study on Emerging Trends in E Banking

The banking industry is evolving rapidly due to technological advancements and changing customer choices and preferences. Due to the emerging trends and technology in banking, advancements are being made in security, operational efficiency, and customer experience. Artificial intelligence (AI)-powered anti-money laundering (AML) and know-your-customer (KYC) will accelerate and enhance customer profile screening accuracy. Blockchain-enabled smart contracts further streamline financial transactions and improve transparency. This article examines the top 10 banking trends, including open banking, personalized services, the banking of things, and quantum computing. Each trend significantly influences business operations, shaping the future of the banking industry.