Strategizing Business with Opinion Mining and Feature Extraction using Online Customer Reviews on Global Restaurants

In a world that moves fast and with people wanting the best of experiences, targeted marketing is quintessential for any industry. Knowing customer’s feedback and what they think is best/ bad about their service is the key to any business. This applies a lot to any industry including food business. With social media platforms, user generated and online contents through such platforms, it makes it easier to gather opinions about businesses.