Impact of Human Resource Technology on Oragnisational Performance in Bayelsa State

This study investigated the impact of Human Resource (HR) technology on the performance of microfinance banks in Bayelsa State, Nigeria, focusing on recruitment processes, employee productivity, and operational efficiency. Microfinance banks are essential for promoting financial inclusion, particularly in underserved areas, but many face challenges in managing HR functions effectively. This research explored how tools such as Applicant Tracking Systems, Performance Management Systems, and payroll automation influence key performance areas. A survey design was used, and data were collected from 109 employees across four selected microfinance banks in Bayelsa State. Respondents were chosen using simple random sampling, and the data were analysed using descriptive statistics and chi-square tests to determine the relationship between HR technology and organisational performance indicators.Findings revealed a significant relationship between HR technology and recruitment processes (χ² = 6.58, p = 0.037), showing that automation enhanced hiring efficiency. HR technology was also found to have a significant impact on employee productivity (χ² = 8.42, p = 0.015), particularly in areas of performance tracking and goal alignment. Moreover, a significant relationship was observed between HR technology and operational efficiency (χ² = 5.97, p = 0.050), with systems like payroll automation contributing to streamlined operations.The study concluded that HR technology positively affects microfinance bank performance and recommended continued investment, regular staff training, and periodic review of HR systems.