Optimizing field technician collaboration through implementing digital twin technology in IT service management

This paper is a systematic literature review using Barbara Kitchenham methods. We provided. After completing three stages of the Barbara Kitchenham methods, we have attached the RIS file.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2024-11-30
DOI
https://doi.org/10.5281/zenodo.13756200
Primary Topic
Digital Transformation in Industry
Type
article
Field-Weighted Citation Impact
0.00
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article

Optimizing field technician collaboration through implementing digital twin technology in IT service management

Zenodo (CERN European Organization for Nuclear Research)
Digital Transformation in Industry
article

Optimizing field technician collaboration through implementing digital twin technology in IT service management

article en

Abstract

This paper is a systematic literature review using Barbara Kitchenham methods. We provided. After completing three stages of the Barbara Kitchenham methods, we have attached the RIS file.

Zenodo (CERN European Organization for Nuclear Research)
Industry, innovation and infrastructure
Openalex Percentile: Top 50%
Digital Transformation in Industry
DOIOpen Access PDFOpenAlex
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