A STUDY OF EMOTIONAL INTELLIGENCE AS A DETERMINANT OF EMPLOYEE PERFORMANCE

Emotional intelligence is increasingly recognized as a cornerstone of professional success and organizational performance. It encompasses the ability to identify, understand, and manage one's emotions while effectively navigating interpersonal relationships. In the context of IT companies, where innovation and collaboration are vital, emotional intelligence plays a pivotal role in enhancing individual and team performance. High emotional intelligence enables employees to cope with workplace stress, maintain composure under pressure, and exhibit resilience in challenging situations. It fosters better communication, empathy, and teamwork, which are essential for achieving organizational goals in a fast-paced, competitive environment. For leaders, emotional intelligence is indispensable in inspiring and motivating teams, resolving conflicts, and driving change management. This study explores the role of emotional intelligence as a determinant of employee performance, focusing on IT companies in Ahmedabad. The research examines the relationship between emotional intelligence and employee performance and evaluates the association between demographic factors and this relationship. Data were collected from 120 employees working in IT companies in Ahmedabad, and Spearman's correlation and chi-square analysis were employed to analyse the findings. The results reveal significant insights into the interplay between emotional intelligence and performance metrics, highlighting the importance of emotional intelligence in enhancing employee productivity and adaptability. These findings contribute to the growing body of literature on emotional intelligence and provide actionable recommendations for organizations aiming to foster high-performing teams. Emotional intelligence is increasingly recognized as a cornerstone of professional success and organizational performance. It encompasses the ability to identify, understand, and manage one's emotions while effectively navigating interpersonal relationships. In the context of IT companies, where innovation and collaboration are vital, emotional intelligence plays a pivotal role in enhancing individual and team performance. High emotional intelligence enables employees to cope with workplace stress, maintain composure under pressure, and exhibit resilience in challenging situations. It fosters better communication, empathy, and teamwork, which are essential for achieving organizational goals in a fast-paced, competitive environment. For leaders, emotional intelligence is indispensable in inspiring and motivating teams, resolving conflicts, and driving change management. This study explores the role of emotional intelligence as a determinant of employee performance, focusing on IT companies in Ahmedabad. The research examines the relationship between emotional intelligence and employee performance and evaluates the association between demographic factors and this relationship. Data were collected from 120 employees working in IT companies in Ahmedabad, and Spearman's correlation and chi-square analysis were employed to analyse the findings. The results reveal significant insights into the interplay between emotional intelligence and performance metrics, highlighting the importance of emotional intelligence in enhancing employee productivity and adaptability. These findings contribute to the growing body of literature on emotional intelligence and provide actionable recommendations for organizations aiming to foster high-performing teams.