The effect of remote work arrangement on employee productivity: a case of Hormuud Telecom, Somalia.

The purpose of the study is to determine the effect of remote work arrangement on employee productivity Hormuud Telecom, Somalia. And the study used three objectives and they To examine the effect of remote work arrangements on employee productivity at Hormuud Telecom Somalia.To identify the key factors influencing remote work effectiveness within the organization., To provide recommendations for optimizing remote work arrangements to enhance overall employee productivity. and the study used private telecommunication in Mogadishu and it’s Hormuud Telecom employees and the population was 341 while the sample was 80 employees, the researcher used questionnaire as data instrument and data were collected from Hormuud Telecom Employees in Mogadishu-Somalia. Data were analyzed by using Statistical Package for Social Science (SPSS) and the finds were according to their objectives, Based on the findings Employees reported lower efficiency (mean score 2.66) and challenges in time management (2.38) when working remotely, contrasting with other studies suggesting enhanced productivity. The results further showed that remote work did not significantly boost overall productivity (2.93) or motivation (2.53), aligning with research indicating potential negative effects of remote work, such as isolation. While remote work moderately reduced interruptions (3.20), significant challenges in accessing necessary resources (2.24) were noted, impacting effectiveness. It was also revealed that, remote work led to low job satisfaction (2.33), likely due to insufficient support, resources, and communication, contrary to studies suggesting increased job satisfaction with remote work. These findings highlight the need for improved infrastructure, resources, and support systems to enhance remote work productivity at Hormuud Telecom.