Streamlining IT Operations and Service Management with Agile Frameworks

In this research, new strategies and practices in Agile frameworks are presented for streamlining IT operations and for service management. It tackles challenges in regular IT environments by establishing Agile techniques such as Scrum, Kanban, CI/CD pipelines, and Infrastructure as Code for scalability, responsiveness, and service quality. The study also explores the impact of collaboration and automation on the efficiency of the workflow and the incident resolution. It shows that both delivering a flexible, high-performing IT system that can respond to dynamic business requests as well as continuous Agile integration are necessary for making it.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-04-30
DOI
https://doi.org/10.5281/zenodo.15804634
Primary Topic
Software System Performance and Reliability
Type
article
Field-Weighted Citation Impact
0.00
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article

Streamlining IT Operations and Service Management with Agile Frameworks

Zenodo (CERN European Organization for Nuclear Research)
Software System Performance and Reliability
article

Streamlining IT Operations and Service Management with Agile Frameworks

article en

Abstract

In this research, new strategies and practices in Agile frameworks are presented for streamlining IT operations and for service management. It tackles challenges in regular IT environments by establishing Agile techniques such as Scrum, Kanban, CI/CD pipelines, and Infrastructure as Code for scalability, responsiveness, and service quality. The study also explores the impact of collaboration and automation on the efficiency of the workflow and the incident resolution. It shows that both delivering a flexible, high-performing IT system that can respond to dynamic business requests as well as continuous Agile integration are necessary for making it.

Zenodo (CERN European Organization for Nuclear Research)
Industry, innovation and infrastructure
Openalex Percentile: Top 49%
Software System Performance and Reliability
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Streamlining IT Operations and Service Management with Agile Frameworks · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS