A Systematic Literature Review on E-Learning at Small and Medium Enterprises (SMEs): Benefits, Challenges and Trends

Abstract: This systematic literature review aims to provide a comprehensive analysis of E-learning in small and medium-sized enterprises (SMEs). It critically examines the benefits, contextual applications, challenges and barriers in adoption of E-learning in resource constrained SMEs. The paper also elucidates the changing trends in E-learning with recommendations. Articles published between 2012 and 2022 were sourced from ERIC, IEEE Xplore, and Science Direct using specific keywords. In the last decade, there were multiple technological, social, and organizational factors which have influenced adoption of E-learning in SMEs. Findings indicate significant benefits in enhancing employee knowledge and performance but also highlight various challenges such as personal, learning style, technological and organizational barriers. The review concludes with implications for practice and suggestions for future research. Keywords: E-learning, SMEs, Personalised Learning, Emerging Technologies JEL Classification Number: I20, I21, I25