An LMS Feature Assessment: Basis for an Enhanced Online Learning Experience for Users

The adoption of learning management systems (LMS) has increased in the past few years, particularly due to the pandemic. Higher education institutions looked for alternative methods to deliver instruction. Among these methods is the implementation of LMS. It was in this context that the study was written. It aimed to assess whether the essential features of an LMS can provide instructional delivery comparable to traditional onsite or face-to-face education. A descriptive statistical approach was used to achieve this. A literature review was conducted to explore and compare the features of different off-the-shelf learning management systems. This review served as the basis for the features to be included in the assessment of this research. The data was collected through stratified random sampling using a survey questionnaire on all campuses of Centro Escolar University, Manila, Makati, and Malolos. The t-test was used to identify significant differences in student assessments in terms of gender of LMS features across the three campuses. At the same time, one-way ANOVA allowed for the comparison of multiple groups, specifically by campus. The findings showed that the essential features of the learning management system of Centro Escolar University, namely, user interface visual design and navigation, accessibility, interactive tools, communication, and collaborative tools, are user-friendly and easy to use. However, there are items that need improvement, such as ensuring the navigation links are working for seamless transfer from one content to another and improving the loading speed of pages and offline access. These improvements can contribute to the enhanced online learning experience of users. Keywords: LMS, Learning Management System, LMS Features, Online Experience