THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE IN NIGERIAN COMMERCIAL BANKS

Abstract This study investigates the effect of training and development on employee performance in Nigerian commercial banks. In an increasingly competitive banking environment, employee efficiency and adaptability have become vital for organizational success. The research adopts a quantitative approach, using structured questionnaires distributed across selected commercial banks in Nigeria. Data analysis was conducted using statistical tools to examine the relationship between training initiatives and key performance indicators such as productivity, job satisfaction, and customer service delivery. The findings reveal a significant positive correlation between well-structured training programs and enhanced employee performance. Moreover, continuous development opportunities were found to boost employee motivation, reduce turnover intentions, and improve overall organizational effectiveness. The study recommends that commercial banks prioritize strategic training investments tailored to evolving industry demands, thereby fostering a more competent and engaged workforce. This research contributes to the growing body of knowledge on human capital development and offers practical insights for HR policy formulation in the Nigerian banking sector.