ASSESSMENT OF EMPLOYEE WORKPLACE RELATIONSHIP AND COMMITMENT IN THE RESTAURANT SECTOR IN OLONGAPO CITY AND SUBIC BAY FREEPORT ZONE

This research delves into evaluating workplace relationships and employee commitment within the restaurant industry of Olongapo City and Subic Bay Freeport Zone. The study used a survey questionnaire approach to gather responses from a broad spectrum of 180 employees representing different restaurants in the regions mentioned. The analyses revealed a notably high ranking for respondents' workplace relationship status across domains such as orientation and training, supervision, compensation, and benefits. Equally, a significant level of commitment was noted, particularly concerning commitment itself, continuance commitment, and normative commitment. Importantly, when considering factors like age, gender, civil status, and monthly income, no marked discrepancies were observed about orientation and training, supervision, and compensation and benefits. Nevertheless, age conspicuously emerged as a determining factor in affective commitment, while gender, civil status, and monthly income did not display any notable disparities in affecting commitment levels—be it affective, continuance, or normative commitment. Consequently, a discernibly positive relationship was detected between workplace relationship status, focusing on orientation and training, and workplace commitment, specifically about affective commitment. This correlation exhibited a medium effect size, indicative of a connection of substantive significance. Additionally, a less pronounced positive correlation was evidenced between orientation and training and workplace commitment concerning continuance and normative commitment, albeit with a medium effect size suggesting a somewhat weaker association.