Workplace Ethics in Enugu State Civil Service: Periscoping the Effect on Employees' Performance

The workplace attitude and emphasis on competence, commitment, clientele satisfaction and workload delivery of the Nigerian civil servants have painted a rather negative picture of an apathetic, uncommitted and unethical workforce who has been demoralized by the poor remuneration and repellent motivational techniques. This study examined the Effect of Workplace Ethics on Employees’ Performance in Enugu State Civil Service, Nigeria. The specific objectives are to examine the effect of integrity on level of clientele satisfaction of civil servants; the effect of loyalty on employee workload delivery; and how teamwork influences the competence of civil servants in Enugu State Civil Service. The study adopted a descriptive survey research design. The population of the study was 1,664 staff and sample size of 322. The simple random sampling technique was used to select the sample for the study. The data collected were presented and analyzed using mean score and standard deviation, while hypotheses were tested using chi-square () analytical tool. The study revealed that integrity has significant positive effect on level of clientele satisfaction (χ2 cal. of 32.24> χ2 tab. of 15.51), loyalty has significant positive effect on employee workload delivery (χ2 cal. of 29.86 > χ2 tab. of 15.51), teamwork has significant influence on the competence of civil servants (χ2 cal. of 24.03> χ2 tab. of 15.51) in Enugu State Civil Service. It was concluded that the urge to attain and maintain high level of ethical conducts in workplace is desirable for the success and survival of any organization whether public or private. Based on these findings and conclusion, the study recommended among other things the need for policy makers to ensure that workplace ethics are consistent with employees’ actual experience as well as ensuring that adherence to ethical policies are not overlooked but well compensated to strengthen and sustain employees adherence to ethical codes in Enugu State Civil Service and Nigeria in general.