Assessing the Impact of Performance Management System on Faculty Performance: Moderating Effect of Demographic Variables in Higher Education Institutions in Delhi/NCR

Abstract This paper aims to review the factors influencing the performance of PMS in increasing the performance of higher education institutions in the Delhi/NCR region. That is the reason why the following research questions have been developed for the study: The research intends to determine how demographic factors like age, gender, and total working experience influence this relationship. “Thus, it can be imperative that PMS convey efficiency to boost up the quantity and qualitatively of productive faculty and overall institutional performance. In line with the above study questions, this research synthesizes current research and collects empirical information from different higher education institutions in order to determine the components of a PMS and the impact that it has on Faculty Performance. The research instrument adopted for data collection was a structured questionnaire administered on faculty members in various higher learning institutions in Delhi/NCR. The study also shows that there is a direct relation between the structural organization of PMS and increased performance by the faculty and this was observed across all categories of the faculty. The findings of the study revealed that both age and total work experience significantly moderated the relationship between the sources of information and organisational variables, however gender had less but a significant effect. This analysis shows that the junior and relatively less experienced faculty staffs seemed to stand to gain from formal and rigorous performance management practices than their seniors in terms of age and years of service. Consequently, the study offers a roadmap on how directors of Higher Learning Institutions can enhance PMS to meet the organizational needs of their disparate faculty, thus, proactively formulas and implements fairness, effectiveness, and conformity to organizational demographic factions. This work can be of significant value in continuing the debate and dialogue on how to get the best from faculty through effective HRM approaches and offers a platform for other researches in similar settings.