Exploring the Quadruple Helix Model for Strengthening Community Engagement in Innovation

This research investigated the potential for increased community engagement in both the triple and quadruple helix models of industrial development as a tool to achieve better innovation results, using the East London Industrial Development Zone and Science and Technology Park case study. The study was qualitative in nature and employed the non-probability sampling technique. In-depth semi-structured interviews were conducted with 13 key informants, which included five industrialists, four business executives, four ex-factory workers, and 40 residents living close to and around the three industrial parks. This was augmented by an in-depth analysis of literature as part of desktop data. The study found that greater community involvement would result in innovations that are tailored to local requirements and circumstances, maximising their potential for adoption and dissemination. Partnerships with communities could also act as a feedback mechanism. The study concludes that the quadruple-helix model offers a sounder community engagement dimension for harnessing the socio-economic potential of innovations and recommends more innovative partnerships with local communities that can see more meaningful implementation and adoption of innovations.