<b>Dari Piring ke Hati: Faktor-Faktor Kepuasan Pelanggan di Restoran dan Kafe Banyuwangi</b>

This journal discusses the factors that influence customer satisfaction in restaurants and cafes in Banyuwangi, a city experiencing rapid growth in the tourism and culinary sectors. Through a quantitative survey, the study found that service quality and product quality are the main factors influencing customer satisfaction, followed by ambience and price.<br>This research provides practical guidance for culinary businesses to improve services and products, create a cozy atmosphere, and set prices that match the value offered. The results are expected to help maintain customer loyalty and competitiveness amid fierce competition in the local culinary industry.<br><br><br><br>