Artificial Intelligence in Strategic Management: Balancing Innovation, Ethics, and Competitive Advantage

This paper explains how Artificial Intelligence (AI) is changing how companies make decisions and manage their strategies. It looks at the benefits AI brings, like better efficiency and customer service, as well as challenges such as ethics, job changes, and privacy. The paper suggests a clear plan for using AI in a way that helps businesses grow responsibly and stay competitive.

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2025-08-10
DOI
https://doi.org/10.5281/zenodo.16789618
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Artificial Intelligence in Strategic Management: Balancing Innovation, Ethics, and Competitive Advantage

Zenodo (CERN European Organization for Nuclear Research)
AI in Service Interactions
article

Artificial Intelligence in Strategic Management: Balancing Innovation, Ethics, and Competitive Advantage

article en

Abstract

This paper explains how Artificial Intelligence (AI) is changing how companies make decisions and manage their strategies. It looks at the benefits AI brings, like better efficiency and customer service, as well as challenges such as ethics, job changes, and privacy. The paper suggests a clear plan for using AI in a way that helps businesses grow responsibly and stay competitive.

Zenodo (CERN European Organization for Nuclear Research)
Industry, innovation and infrastructure
Openalex Percentile: Top 76%
AI in Service Interactions
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Artificial Intelligence in Strategic Management: Balancing Innovation, Ethics, and Competitive Advantage · Zenodo (CERN European Organization for Nuclear Research) (2025) | TGRS Research Map | TGRS